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Selling through storytelling: a parable by HN Marketing

At HN, we’re passionate about telling stories when we write. We know from experience that stories resonate with an audience, and using them wisely can greatly boost the success of your marketing campaign or sales pitch. What better way to illustrate that than to tell you a story? So – are you sitting comfortably? Then we’ll begin…

Geoff sat down in the conference hall, still hungry after the pitiful sandwiches that were a staple at these sorts of events. Prospects for the afternoon weren’t good; two hours on some new software that the CEO thought would really help him improve the running of the IT department. Between that and the sandwiches with their unidentifiable filling, he was certain he would be asleep in ten minutes.

The lights dimmed, a projector whirred to life, but instead of the usual presentation, with lists of USPs and dreary bar charts, Geoff found himself watching a short film about one of the company’s customers. They’d faced problems similar to the ones he faced back in the office, from connectivity issues right down to always having to stay late to run maintenance on the company’s machines. He found that he related to the customer in the story, and when the company’s software was brought in to solve the problems, Geoff saw exactly how it could help him out too.

After the video, there was a Q-and-A session, during which the presenter continued referencing the story; and even got a laugh or two for his joke about the tie and the staple gun. Geoff found himself thinking of how much easier the software would make his job – he might leave the office on time some evenings! – and he resolved to call the company the next morning to discuss his situation.

On his way out of the conference, Geoff was given a leaflet which continued to talk about the software through the characters from the film, and though Geoff was privately dubious that anybody smiled that much, or with teeth that white, he found on the drive back to the office that he was already thinking about what he’d have to do to get the software installed on his company’s network. He was, he had to admit, totally sold on the product.

Of course, case studies are not the only form of storytelling with value in marketing. Keep your eyes peeled for more blogs on storytelling in the coming weeks, as we explore how you can use this technique to boost the effectiveness of your marketing materials.

Additionally, we are re-telling this story as an cartoon, to see the difference between a story told in words and one told in pictures.