admin – HN Marketing https://hn-marketing.co.uk Content-fuelled selling Thu, 28 Feb 2019 13:08:34 +0000 en-GB hourly 1 https://wordpress.org/?v=5.5.15 Three roadblocks to successful social selling — and how to clear them https://hn-marketing.co.uk/successful-social-selling/ https://hn-marketing.co.uk/successful-social-selling/#respond Tue, 10 Jul 2018 08:47:08 +0000 https://hn-marketing.co.uk/?p=13921 The post Three roadblocks to successful social selling — and how to clear them appeared first on HN Marketing.

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Content Marketing Blog

successful social selling

Three roadblocks to successful social selling — and how to clear them

Good salespeople build relationships and sell through their networks. It’s not so off the wall then to assume that in this digital age we live in, social media might have a role to play.  So why are you struggling to get your social selling initiative off the ground?

In conversations with our customers, three themes come up time and time again

  1. Lack of confidence

We’re not talking about the salespeople themselves — generally, they have plenty of self-confidence, and reaching out to people comes pretty naturally.

What we’re talking about is confidence in social media as a means to engage with people and nurture leads. It’s a slow-burn activity, which means it can be hard to predict results, and it can feel easier to revert to tried-and-tested sales techniques.

Solution: One way to encourage participation is to make it as easy as possible for your colleagues to get involved; show them that they don’t need to spend hours each day to take part. A good way to do this is to circulate a regular email briefing which provides:

  • A synopsis of the recently published assets, so that they can quickly get a feel for the main points.
  • Links to the company’s posts that you want them to amplify, so that they can easily find, like and share.
  • Prewritten soundbites which can either be customised or used as is, so that they don’t have to formulate an original contribution when sharing with their network.
  1. Lack of expertise

For those of us who are comfortable with social media, it can come as a surprise to learn that others don’t always live and breathe it. But a lack of experience with social media, or particular platforms, can hold people back — especially if they think they need to spend a lot of time updating and maintaining their profiles.

Solution: A half-day workshop could be all it takes to get your sales teams up-to-date on social media and give them a basic grounding in how it all works. Again, preparing soundbite copy that they can customise to fit their own profiles can make this far easier for them.

  1. Lack of senior management buy in

If your salespeople are reluctant, wait till you get talking to the board! Just like the sales team, C-level managers might feel like it’s too much work, especially as they’re not directly involved in sales. It’s really worth getting them involved though — they hold massive sway, as will their connections.

Solution: It’s important that your board understand they’re not being asked to make sales themselves — that’s still the job of the sales team. Explain to your C-level managers that their task is to get the content seen as widely as possible, and set an example to the rest of the business.

In fact, this last point is so important that we’re writing a separate blog post, all about getting C-level buy-in. If you’re looking for ways to get a little more traction with your social selling initiative, sign up to receive a notification when this blog is published.

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Here’s the problem: The key to more effective top-of-funnel content. https://hn-marketing.co.uk/more-effective-top-of-funnel-content/ https://hn-marketing.co.uk/more-effective-top-of-funnel-content/#respond Mon, 25 Jun 2018 08:37:47 +0000 https://hn-marketing.co.uk/?p=13846 The post Here’s the problem: The key to more effective top-of-funnel content. appeared first on HN Marketing.

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Content Marketing Blog

More effective top-of-funnel content

Want more effective top-of-funnel content? Start looking for problems.

It’s no secret that one of the biggest marketing challenges is to warm up cold prospects. Give someone the chance to leap out of the top of the sales funnel, and you may never see them again. That’s why at the top-of-funnel (ToFu) — you might call it the awareness or discovery stage — the key to getting the sales conversation started is to give people a reason to care.

Want to sell more umbrellas in a heat wave? Let people know it’s going to rain.

You want to sell more umbrellas but temperatures are soaring, and your potential buyers are too busy clearing the shelves of sun cream, beach toys and BBQ supplies to pay you any attention. Meanwhile, you’re tracking the storm that’s heading in their direction.

But it’s not enough for you to know what’s up with the jet stream. To start selling, you need to make your audience aware too. If not, your attempts to get the conversation flowing are only going to be met with cries that you’re blocking the sun.

This is the job of effective top-of-funnel content: to let those sun-worshippers know the downside of doing nothing, raise awareness of the problem that your solution solves, and get people talking.

What if they already know about the storm?

Now, what about those who have seen the forecast and plan to take shelter under the nearest tree?

For these people, the problem is not that a storm is coming; it’s that their current solution is not as effective as it could be. And it could be downright dangerous if the forecast includes lightning.

In mature industries, where organisations are aware of the problem and already have a solution, your ToFu content must highlight the shortfalls of those incumbent solutions.

ToFu content in a nutshell

To increase the effectiveness of your top-of-funnel content, make sure you’re raising awareness of the problem your solution solves. If your readers are not aware of the problem, highlight it; if your audience already have a solution, point out where it falls short compared to yours.

Click the button to recieve more actionable advice on fuelling better conversations with your audience, straight to your inbox.

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Hitting the nail on the head: the key to more effective sales collateral. https://hn-marketing.co.uk/more-effective-sales-collateral/ https://hn-marketing.co.uk/more-effective-sales-collateral/#respond Tue, 22 May 2018 14:23:31 +0000 https://hn-marketing.co.uk/?p=13706 The post Hitting the nail on the head: the key to more effective sales collateral. appeared first on HN Marketing.

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More effective sales collateral

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Hitting the nail on the head: the key to more effective sales collateral.

When Theodore Levitt said, “people don’t buy quarter-inch drills, they buy quarter-inch holes,” he may have hit the nail on the head (excuse the pun!). What he meant, of course, is that people look for solutions, not products.

However, unless Levitt had a group of quarter-inch-hole-drilling enthusiasts in mind, he didn’t take the principle far enough. And if your goal is to create effective sales collateral, you need to avoid the same mistake. The thing is, people don’t really want quarter-inch holes either.

Identify with your customers’ pain points or aspirations

If we were to revise Levitt’s statement to sum up what people really want when they go shopping for drills, it might look something like this:

“People don’t buy quarter-inch drills, they buy the ability to quickly and easily complete the DIY jobs that they’ve been putting off for weeks because, frankly, there’re a bunch of other things they’d rather do with their well-deserved weekends”.

Granted, it doesn’t roll off the tongue quite like Levitt’s version, but it does reinforce the fundamental point that’s missing from the original: to articulate how your solution will enhance the lives of your audience, you need a comprehensive understanding of who they are and what they’re trying to achieve.

To sell your solution, you must understand the problem.

Levitt was right to point out that your audience don’t buy products and services; they buy what those products and services enable them to do.

That’s why you need to be able to step into their shoes and see the world through their eyes.

Then, and only then, will you be able to accurately articulate the benefits that your solution will bring to their lives – and that’s how you close the deal.

How well do you know your audience?

To get to know them better, fast, download our Customer Insight eBook.

Customer Insight eBook front cover
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No Comprendo: why content localisation is key to speaking with your global audience. https://hn-marketing.co.uk/content-localisation-engage-audience/ https://hn-marketing.co.uk/content-localisation-engage-audience/#respond Tue, 24 Apr 2018 15:38:20 +0000 https://hn-marketing.co.uk/?p=12981 The post No Comprendo: why content localisation is key to speaking with your global audience. appeared first on HN Marketing.

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No comprendo: why content localisation is key to speaking with your global audience.

You’re no doubt familiar with the principle of delivering the right message, to the right people at the right time.

Its sound advice, but what’s missing?

The need to deliver the right message, in the right language.

You must recognise the language barrier:

It’s no secret that to talk to your audience, you need to speak their language. Yet, how much of your content is limited to the English-speakers within your target audience? How many existing and potential clients, across EMEA and beyond, are you missing the chance to talk with, as a result?

But translation isn’t enough:

It’s not just about translating your content. To pack the same punch across different regions, it needs to be localised – it needs to reflect the differences in the way people live and work, including their customs, idioms and cultural references.

Should you use the formal or informal ‘you’ in a language where both forms exist? Will everyone be familiar with recent news headline you mention in your article? Will your foreign audience need some extra background information to understand the subtleties of your case study with a British client?

Accounting for these kinds of differences means that you’re not only speaking their language, you’re retaining the impact in what you say.

Does content localisation work?

IT solutions provider, Barracuda, is a great example of a B2B brand that’s benefitting from far greater engagement with their European audience. Their critical monthly newsletter, originally delivered in English with no content variation, is now localised — distributed in six languages, with unique content for each region. This move has seen unique open rates rise by 39% and unique click-through rates by 75%.

This just goes to show how content localisation can help you fuel conversations with your audience and lay the foundations to nurture valuable relationships.

Key Takeaway:

To best fuel conversations with your audience across different regions, you need to deliver the right message, in the right language.

Click here to find out more about Barracuda’s success with content localisation.

Subscribe to HN reload to keep up to date with our latest content marketing thoughts, ideas and insights to help you fuel the conversations that build your audience relationships.

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Wherever, whenever: why repurposing content is key to engaging your audience anytime, anywhere. https://hn-marketing.co.uk/repurposing-content-engage-audience/ https://hn-marketing.co.uk/repurposing-content-engage-audience/#respond Mon, 09 Apr 2018 08:14:19 +0000 https://hn-marketing.co.uk/?p=12747 The post Wherever, whenever: why repurposing content is key to engaging your audience anytime, anywhere. appeared first on HN Marketing.

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Wherever, whenever: why repurposing content is key to engaging your audience anytime, anywhere.


Wherever, whenever: why repurposing content is key to engaging your audience anytime, anywhere.

Imagine if your wardrobe could only consist of one outfit; no matter which clothes you chose, they’d often be inappropriate.

The same logic applies to your content; no matter how great a single asset is, it won’t be appropriate in every context. As a result, you’ll often miss the opportunity to engage your audience in the conversation. For example, imagine (but please don’t try) reading a whitepaper on your phone, whilst cycling to work – tricky, right?

So, to maximise the effectiveness of your content, something’s got to change. Either your audience must engineer a situation in which they can consume your content, or you need to repurpose your message so that you’re able to get your message across wherever, whenever.

Many marketers are reaping the benefits of the latter approach.

Repurposing in action:

Leading translation software provider, SDL, supplemented its industry-leading research report with a separate overview of the 5 key themes. This summary received more than twice as many downloads than any other SDL eBook, ever, and allowed SDL to engage in brief, yet full conversations with those pushed for time – an opportunity they would otherwise have missed.

Meanwhile, newspapers, like the Wall Street Journal, now create their editions in podcast form, allowing subscribers, who don’t have time to read the news in the morning, to listen to it on their drive to work, or on the train (for those of us who remember our earphones!) – facilitating a conversation that might otherwise never have happened.

Key takeaway:

If you’re only publishing your message in one form, you’re missing the opportunity to talk to your audience anywhere, anytime. Repurposing that content into a few shapes and sizes means you’re ready and able to have the conversation whenever, wherever.

And consider this; it’s not just digital content that can be repurposed to better fuel conversations. Check out how Xerox repurposed a fruitful keynote speech into a piece of sales collateral that fuelled follow-up discussion with prospects.

And be sure to follow us on LinkedIn to keep updated with our latest content marketing thoughts, ideas and insights to help you fuel conversations, with your audience.


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