Customer: Colt

Project: Interactive handbook

Making data centres accessible

Customer loyalty is invariably connected to the realisation of true value from using your solutions; and loyalty leads to more business. We were delighted to work with Colt’s data centre team to create both a print and interactive PDF version of a handbook to help customers — of colocation and managed data centre services — get the most from their experience of working with Colt.

The simple-to-follow guidelines ensure safety and optimal equipment performance in the data centre, explain the security procedures and provide a helpful list of contacts for everything from requesting removal of packing material to permission to carry out hot work in a data hall aisle.

The format for the London 1 facility guide sets the blueprint for other facility guides and provides modular blocks of content that will help to keep production costs, for new versions of the handbook, low.